How to Create Your Account

Create your Infodeck account to start managing your facilities, assets, and IoT devices.

Quick Summary

Go to app.infodeck.io/register, enter your email and details, verify your email, then complete your organization setup.

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Two Ways to Join Infodeck

Option 1: Create a New Organization

For organization administrators setting up Infodeck for the first time.

Option 2: Accept an Invitation

For team members invited by their organization administrator.

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Step-by-Step: Create a New Organization

Step 1: Go to the Registration Page

1. Open your browser
2. Navigate to app.infodeck.io/register
3. You'll see the registration form

Step 2: Enter Your Information

Field	Required	Description
Email	Yes	Work email address (becomes your login)
Password	Yes	Strong password (min 8 characters)
Given Name	Yes	Your first name
Family Name	Yes	Your surname

Step 3: Accept Terms

1. Read the Terms of Service
2. Read the Privacy Policy
3. Check the agreement box
4. Click Register

Step 4: Verify Your Email

1. Check your inbox for the verification email
2. Click the Verify Email link
3. If not received, check spam/junk folder
4. Click Resend if needed

Step 5: Complete Organization Setup

After email verification:

Field	Required	Description
Organization Name	Yes	Your company or facility name
Industry	No	Select your industry type
Company Size	No	Number of employees

Step 6: Choose Your Plan

Select a subscription plan:

Plan	Best For
Lite	Small teams, basic needs (3 users, 50 assets)
Basic	Growing organizations (10 users, 200 assets)
Professional	Large operations (50 users, unlimited assets)
Enterprise	Enterprise-scale deployments (unlimited everything)

You can start with a free trial to explore features.

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Step-by-Step: Accept an Invitation

If you received an invitation email from your organization:

Step 1: Open the Invitation

1. Find the email from noreply@infodeck.io
2. Subject line includes your organization name
3. Click the Join or Accept Invitation button

Step 2: Create Your Account

Field	Description
Email	Pre-filled from invitation
Password	Create your password
Given Name	Your first name
Family Name	Your surname

Step 3: Complete Registration

1. Accept the Terms of Service
2. Click Create Account
3. You're automatically added to your organization

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Password Requirements

Create a strong password:

Requirement	Details
Minimum length	8 characters
Recommended	Mix of uppercase, lowercase, numbers, symbols
Avoid	Common words, sequential numbers, personal info

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Real-World Examples

Example 1: Facilities Manager Setting Up Company

Situation: You're the facilities manager responsible for implementing Infodeck for your property management company.

Solution:

1. Go to app.infodeck.io/register
2. Enter your work email: facilities@propertycompany.com
3. Create a strong password
4. Enter your name: John Smith
5. Click Register
6. Verify your email
7. Set organization name: ABC Property Management
8. Select industry: Property Management
9. Choose Professional plan for your 20-building portfolio

Result: Your organization is created. You can now add locations for each building and invite your maintenance team.

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Example 2: Technician Joining an Existing Team

Situation: You received an email inviting you to join your company's Infodeck account.

Solution:

1. Open the invitation email
2. Click Accept Invitation
3. Create your password
4. Enter your name as it should appear in the system
5. Click Create Account

Result: You're now part of your organization and can access work orders assigned to your team.

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Example 3: IT Admin Creating IoT Monitoring Setup

Situation: Your company needs to monitor building sensors. You're setting up the IoT infrastructure.

Solution:

1. Register with your IT department email
2. Set organization name: TechCorp Building Operations
3. Choose Professional plan (500 IoT devices)
4. After setup, go to Settings gear → Integrations to connect your LoRaWAN network server

Result: Account ready for IoT device registration and sensor monitoring.

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After Registration

Once registered, complete these setup steps:

Step	Action	Where
1	Add your first location	Locations
2	Set up asset types	Settings gear → Asset Type
3	Invite team members	Settings gear → Teams / Members
4	Create your first work order	Work Orders

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Troubleshooting

Email Not Received

Issue	Solution
Not in inbox	Check spam/junk folder
Blocked by firewall	Whitelist infodeck.io domain
Typo in email	Re-register with correct email

Can't Create Account

Issue	Solution
Email already exists	Account may exist — try password reset
Invalid email format	Use a valid email address
Password too weak	Use min 8 characters with mixed types

Invitation Link Not Working

Issue	Solution
Link expired	Ask your admin to resend invitation
Already used	Try logging in instead
Shows error	Contact Infodeck Support

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Security Best Practices

After creating your account:

Practice	Why
Enable Two-Factor Authentication	Extra security layer
Use a unique password	Prevent credential reuse attacks
Don't share login credentials	Each user should have their own account
Log out on shared devices	Prevent unauthorized access

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Related Articles

• First Steps in Infodeck
• How to Navigate Infodeck
• How to Invite Users

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Need help? Contact Infodeck Support