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Team & Settings

Manage your organization's users, create teams, define roles with custom permissions, and configure organization-wide settings.

What You Can Do


User Lifecycle

📧 Invite Sent → ⏳ Pending → ✅ Active → 🚫 Deactivated

❌ Cancelled
StatusMeaning
PendingInvitation sent, awaiting acceptance
ActiveUser accepted and can access Infodeck
DeactivatedAccount disabled, no access

Organization Structure

Teams

Teams group users by department, location, or function:

🏢 Organization
├── 👥 Maintenance Team
│ ├── 👤 John (Manager)
│ ├── 👤 Sarah (Technician)
│ └── 👤 Mike (Technician)
├── 👥 Operations Team
│ ├── 👤 Lisa (Manager)
│ └── 👤 Tom (Operator)
└── 👥 IT Team
└── 👤 Dev (Admin)

Teams Connect To

FeatureHow Teams Are Used
Work OrdersAssign work to teams
NotificationsTeam members receive alerts
AssetsRestrict access to team assets
ReportsFilter by team performance

User Roles

Users have an App Role that defines their access level:

RoleDescriptionTypical Users
AdminFull system accessIT admins, managers
ApproverCan approve requests and work ordersSupervisors
RequesterCan create work requestsAll staff
ViewerRead-only accessAuditors, guests

Getting Started

  1. Invite users — Send email invitations to team members
  2. Create teams — Organize users by department
  3. Set up roles — Define custom permissions
  4. Assign team members — Add users to teams

Plan Limits

PlanUsersTeams
Lite31
Basic103
Professional5010
EnterpriseUnlimitedUnlimited

Security Features

FeatureDescription
Two-Factor AuthenticationRequire 2FA for all users
Session ManagementControl active sessions
API KeysSecure external integrations
Audit LogsTrack user actions

Quick Actions

ActionHow
Invite UserSettings gear → Teams / Members → Users tab → Invite Users
Create TeamSettings gear → Teams / Members → Teams tab → Create Teams
View UserSettings gear → Teams / Members → Click user name
Manage TeamsSettings gear → Teams / Members → Teams tab

Need help? Contact Infodeck Support

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