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Team & Settings

Manage your organization's users, create teams, define roles with custom permissions, and configure organization-wide settings.

What You Can Do​


User Lifecycle​

📧 Invite Sent → ⏳ Pending → ✅ Active → 🚫 Deactivated
↓
❌ Cancelled
StatusMeaning
PendingInvitation sent, awaiting acceptance
ActiveUser accepted and can access Infodeck
DeactivatedAccount disabled, no access

Organization Structure​

Teams​

Teams group users by department, location, or function:

🏢 Organization
├── 👥 Maintenance Team
│ ├── 👤 John (Manager)
│ ├── 👤 Sarah (Technician)
│ └── 👤 Mike (Technician)
├── 👥 Operations Team
│ ├── 👤 Lisa (Manager)
│ └── 👤 Tom (Operator)
└── 👥 IT Team
└── 👤 Dev (Admin)

Teams Connect To​

FeatureHow Teams Are Used
Work OrdersAssign work to teams
NotificationsTeam members receive alerts
AssetsRestrict access to team assets
ReportsFilter by team performance

User Roles​

Users have an App Role that defines their access level:

RoleDescriptionTypical Users
AdminFull system accessIT admins, managers
ApproverCan approve requests and work ordersSupervisors
RequesterCan create work requestsAll staff
ViewerRead-only accessAuditors, guests

Getting Started​

  1. Invite users — Send email invitations to team members
  2. Create teams — Organize users by department
  3. Set up roles — Define custom permissions
  4. Assign team members — Add users to teams

Plan Limits​

PlanUsersTeams
Lite31
Basic103
Professional5010
EnterpriseUnlimitedUnlimited

Security Features​

FeatureDescription
Two-Factor AuthenticationRequire 2FA for all users
Session ManagementControl active sessions
API KeysSecure external integrations
Audit LogsTrack user actions

Quick Actions​

ActionHow
Invite UserSettings gear → Teams / Members → Users tab → Invite Users
Create TeamSettings gear → Teams / Members → Teams tab → Create Teams
View UserSettings gear → Teams / Members → Click user name
Manage TeamsSettings gear → Teams / Members → Teams tab

Need help? Contact Infodeck Support

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