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Working with IoT Devices

Connect IoT sensors and gateways to Infodeck for real-time monitoring, automated alerts, and data-driven maintenance.

Quick Summary

IoT devices are assets with a UUID and Integration Service connection. They send real-time data that appears in the Status tab and can trigger automated alerts.

Before You Begin​

Requirements
  • You must have an Integration Service configured (LoRaWAN network server, AWS IoT, etc.)
  • The device must be registered in your network server
  • You need the device UUID/DevEUI

What Makes an Asset an "IoT Device"?​

An asset becomes an IoT device when:

  1. Its Asset Type is marked as IoT-enabled, OR
  2. It has an Integration Service assigned

IoT devices have additional features:

  • UUID field — Device identifier
  • Connection status — Active/Inactive indicator
  • Status tab — Real-time sensor data
  • Status thresholds — Automated alert conditions

Registering an IoT Device​

Step 1: Create the Asset​

  1. Click Create Asset
  2. Select an IoT-enabled Asset Type
  3. Choose the Location where the device is installed

Step 2: Enter Device Information​

FieldRequiredDescription
NameYesDescriptive name (e.g., "Temp Sensor - Server Room")
UUIDYesDevice EUI from your network server (3-90 alphanumeric chars)
Integration ServiceYesThe IoT platform managing this device
Active TimeoutNoMinutes without data before marking inactive (min 10)

Step 3: Save​

Click Create to register the device.

Finding Your UUID

The UUID (also called DevEUI) is typically found:

  • On the device label/sticker
  • In your LoRaWAN network server console
  • In the manufacturer's documentation

Monitoring Device Status​

Connection Status​

IoT devices show connection status in the asset list:

StatusMeaning
ActiveDevice has sent data recently
InactiveNo data received within the timeout period

Viewing Real-Time Data​

  1. Open the IoT device asset
  2. Click the Status tab
  3. View:
    • Current values — Latest sensor readings
    • Historical charts — Data trends over time
    • Raw telemetry — Device uplink messages

Setting Up Alert Thresholds​

Configure automatic status changes based on sensor values.

Step 1: Open Thresholds​

  1. Open the IoT device
  2. Go to the Profile tab
  3. Find Status Thresholds section
  4. Click Edit Thresholds

Step 2: Define Critical Conditions​

Set conditions that trigger Critical status (red):

  1. Click Add Condition
  2. Select the Data Field (property to monitor)
  3. Choose the Operator (>, <, =, etc.)
  4. Enter the Value threshold
  5. For multiple conditions, set AND or OR logic

Step 3: Define Warning Conditions​

Set conditions that trigger Warning status (yellow):

Follow the same steps for warning-level thresholds.

Step 4: Save​

Click Update to activate the thresholds.

Threshold Operators​

OperatorMeaningExample
=Equal totemperature = 30
!=Not equal tostatus != "OK"
>Greater thantemperature > 28
>=Greater than or equalhumidity >= 80
<Less thanbattery < 20
<=Less than or equalpressure <= 1000

Real-World Examples​

Example 1: Register a Cold Storage Temperature Sensor​

Situation: You need to monitor temperature in a cold storage room that must stay below 4°C.

Solution:

  1. Click Create Asset
  2. Asset Type: Select "Temperature Sensor" (IoT-enabled)
  3. Location: "Warehouse > Cold Storage Room 1"
  4. Name: Cold Storage Temp - Room 1
  5. UUID: A81758FFFE042ABC (from device label)
  6. Integration Service: Select your LoRaWAN network server
  7. Active Timeout: 15 minutes
  8. Click Create

Setting Up Alerts:

  1. Open the newly created sensor
  2. Go to Profile → Status Thresholds → Edit
  3. Add Critical condition: temperature > 6
  4. Add Warning condition: temperature > 4
  5. Click Update

Result: The sensor reports real-time temperature. If it exceeds 4°C, status changes to Warning. Above 6°C triggers Critical status, alerting your team immediately.

Example 2: Monitor Server Room Humidity​

Situation: Your server room requires humidity between 40-60% for optimal equipment operation.

Solution:

  1. Register a humidity sensor with IoT asset type
  2. Set up thresholds:
    • Critical: humidity > 70 OR humidity < 30
    • Warning: humidity > 60 OR humidity < 40

Result: You're alerted before humidity levels damage sensitive equipment.

Example 3: Track Device Battery Levels​

Situation: You want to be notified when sensor batteries are running low.

Solution:

  1. Open any battery-powered IoT sensor
  2. Edit status thresholds
  3. Add conditions:
    • Warning: battery < 30
    • Critical: battery < 10

Result: You can proactively replace batteries before devices go offline.

Example 4: Troubleshoot an Offline Sensor​

Situation: A temperature sensor is showing "Inactive" status.

Troubleshooting Steps:

  1. Check connection status — Open the device, look at "Last seen" timestamp
  2. Verify in network server — Confirm the device is transmitting in your LoRaWAN console
  3. Check Active Timeout — If set too short, device may appear inactive between readings
  4. Check UUID — Ensure the UUID in Infodeck matches the actual device EUI
  5. Check integration — Verify the Integration Service connection is healthy
  6. Physical check — Device may have lost power, moved out of range, or failed

Common Fixes:

  • Increase Active Timeout if device reports infrequently
  • Power cycle the device
  • Check gateway coverage for the device location
  • Re-register the device if UUID was entered incorrectly

Active Timeout Explained​

The Active Timeout setting controls when a device is marked inactive:

SettingGood For
10-15 minDevices sending data every few minutes
30-60 minDevices sending data hourly
120+ minDevices sending data daily
tip

Set timeout to 2-3x your device's reporting interval to avoid false "Inactive" alerts.

Supported IoT Protocols​

Infodeck integrates with:

ProtocolDescription
LoRaWANLong-range, low-power sensor networks
AWS IoTAmazon Web Services IoT Core
HTTPCustom webhooks and REST APIs

IoT Device Limits​

PlanMax IoT Devices
Lite10 devices
Basic50 devices
Professional500 devices
EnterpriseUnlimited

Need help? Contact Infodeck Support

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