How to View Form Responses
Review submitted responses, track completion rates, and analyze the data collected from your forms.
Quick Summary
Open a form and click the Responses tab to see all submissions. Use filters to find specific responses, or export to CSV/Excel.
Before You Begin
- You must have read access to view responses
- At least one response must be submitted
Step-by-Step Guide
Step 1: Open the Form
- From the left sidebar, click Forms
- Find the form you want to review
- Click on the form name to open the detail view
Step 2: Go to the Responses Tab
- Click the Responses tab at the top of the form detail page
- You'll see a table of all submitted responses
Response Table
The response table shows:
| Column | Description |
|---|---|
| Submitted | Date and time the response was submitted |
| Form Assign to | Location or asset where the form was filled |
| Status | Complete, Partial, or Offline |
| [Question columns] | One column for each question in your form |
| Actions | View button to see full response details |
Click View on any row to see the complete response with all answers.
Filter and Search Responses
Use filters to find specific responses:
| Filter | Description |
|---|---|
| Search | Free-text search across all responses |
| Status | Filter by Complete, Partial, or Offline |
| Context | Filter by location or asset assignment |
| Date Range | Show responses from a specific time period |
Understanding Response Status
| Status | Meaning |
|---|---|
| Complete | All questions were answered and submitted |
| Partial | Some questions answered, submission incomplete |
| Offline | Submitted while device was offline (synced later) |
View Form Analytics
Click the Summary tab to see overall statistics:
- Total Responses — Number of completed submissions
- Completion Rate — Percentage of started forms that were completed
- Average Response Time — How long users take to complete the form
- Submissions Over Time — Chart showing response trends
For Regular Forms, you'll also see:
- Number of Assignments — How many locations/assets have this form
For Work Order SOPs, you'll also see:
- Number of Work Orders — How many work orders use this SOP
Export Responses
Download response data for analysis:
- Click the Export button in the Responses tab
- Choose your format:
- Export as CSV — For spreadsheets and data analysis
- Export as Excel — For Microsoft Excel
Export is available on Basic plan and above.
Form Detail Tabs
The form detail view has three tabs:
| Tab | What It Shows |
|---|---|
| Summary | Analytics, stats, and form settings |
| Responses | All submissions with filtering and export |
| Form Associate | Location/asset assignments with QR codes (Regular Forms only) |
Work Order SOP forms don't have the Form Associate tab. Instead, they're attached to work orders directly.
Pagination
For forms with many responses:
- Change page size: 10, 20, 50, or 100 responses per page
- Use the page navigation to browse through results
- Jump to a specific page using the quick jumper
Real-World Examples
Example 1: Weekly Safety Compliance Review
Situation: You need to review this week's safety inspection responses and identify any locations with issues.
Solution:
- Open your Daily Safety Inspection form
- Click the Responses tab
- Set Date Range filter to "Last 7 days"
- Sort by Form Assign to to group by location
- Look for any responses where hazards were reported
- Click View on flagged responses to see photos and details
Result: You quickly identify that the Loading Dock had 3 reports of "Wet floor" this week and can schedule maintenance to fix the drainage issue.
Example 2: Finding Incomplete Inspections
Situation: You suspect some technicians aren't completing their required daily checklists.
Solution:
- Open the checklist form
- Go to Responses tab
- Filter by Status: Partial
- Filter Date Range to this month
- Review which locations/assets have incomplete submissions
Result: You find 5 partial responses from Building C and can follow up with that team about completing their inspections fully.
Example 3: Exporting Data for Monthly Report
Situation: Your manager needs a monthly report of all equipment inspection results.
Solution:
- Open the Equipment Inspection Form
- Click Responses tab
- Set Date Range to the previous month
- Click Export → Export as Excel
- Open in Excel to create charts and summaries for your report
Result: You have a spreadsheet with all inspection data ready to include in your monthly facilities report.
Quick Actions
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