What's New in v1.45
July - August 2025
This major release introduced the Forms system and added powerful collaboration features to Work Orders, making it easier than ever to standardize procedures and keep your team informed.
Highlights
Digital Forms System
Create and manage digital forms for inspections, checklists, and data collection.
- Drag-and-drop builder - Design forms with text fields, checkboxes, dropdowns, and more
- Assignment workflow - Assign forms to specific locations or work orders
- Mobile-friendly - Forms work perfectly on phones and tablets
- Real-time submissions - See responses as they come in
- Analytics - Track completion rates and response patterns
Work Order Activity & Comments
Never lose track of what happened with full collaboration tools.
- Activity timeline - See every change made to a work order, including who made it and when
- Team comments - Discuss work orders with your team directly in the app
- File attachments - Add photos, documents, or other files to comments
- Emoji reactions - Quickly acknowledge comments with reactions
- @Mentions - Tag team members to get their attention
Skip & Cancel with Reasons
New status options help you track why work wasn't completed.
- Skip status - Mark work that was skipped with a mandatory reason
- Cancel status - Cancel work orders while documenting why
- Audit trail - All skip/cancel actions are logged with timestamps and reasons
- Reporting - Filter and analyze skipped or cancelled work
Standard Operating Procedures (SOPs)
Link SOPs directly to work orders for consistent execution.
- SOP attachments - Attach procedure documents to work order types
- Guided completion - Technicians follow SOPs step-by-step
- Combined submission - Complete work order and SOP form together
- Compliance tracking - Ensure procedures are followed
Improvements
- Calendar view - Visualize scheduled work orders on a monthly calendar
- Start date & duration - Schedule work with specific start times and estimated durations
- Recurring work orders - Improved date calculations for repeating work
- File security - Enhanced security for uploaded files and attachments
- Faster loading - Performance improvements across the platform
Have feedback? Contact our support team