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How to Update Company Profile and Branding

Set your organization's branding and defaults so requester-facing pages, notifications, and reporting reflect your company clearly.

Quick Summary

Go to Settings gear → Company Profile to update your Company Logo, Company Name, Notification Footer, address, timezone, currency, and default language.

Before You Begin​

Requirements
  • You must be an Organization Admin or Owner
  • Or have the organizations:update permission

Step-by-Step Guide​

Step 1: Open Company Profile​

  1. Click the Settings gear () at the bottom of the sidebar
  2. Select Company Profile
  1. In the Company Logo area, click Upload Logo
  2. Choose your logo file
  3. Review the preview
  4. Click Remove Logo if you want to replace it before saving

Supported formats:

  • PNG
  • SVG
  • WebP
  • JPG

Logo limit:

  • Maximum file size: 2MB

Step 3: Update Company Name​

  1. Enter the name you want requesters to see in Company Name
  2. Use your official operating name so requester-facing pages and notifications stay consistent
  1. Enter short branded text in Notification Footer
  2. Keep it simple and recognizable

Example:

© 2026 Acme Facilities. All rights reserved.

Step 5: Review Core Organization Settings​

You can also update these fields from the same page:

FieldDescription
Organization URLYour Infodeck organization URL. This is read-only.
Organization VATTax identification number for invoices and reporting
Organization AddressBusiness address
TimezoneDefault timezone for work dates and notifications
CurrencyDefault currency for labor costs and financial reporting
Default LanguageDefault interface language for users who have not set a personal preference

Step 6: Set Timezone​

  1. Click the Timezone dropdown
  2. Search or scroll to find your timezone
  3. Select the appropriate timezone
Why Timezone Matters

The timezone setting affects:

  • Due dates displayed on work orders
  • Notification timing for overdue task alerts
  • Report timestamps and scheduling
  • SLA calculations for time-based metrics

Step 7: Set Currency​

  1. Click the Currency dropdown
  2. Search or select your preferred currency
  3. This currency is used organization-wide

Currency applies to:

  • labor cost calculations
  • work order cost tracking
  • financial reports
  • dashboard budget views

Step 8: Set Default Language​

  1. Open the Default Language dropdown
  2. Choose the default language for your organization
  3. Users can still override this in their own profile settings

Step 9: Save Changes​

  1. Review your updates
  2. Click the Save Change button
  3. You'll see a success message confirming your changes

Where Branding Appears​

Your Company Logo, Company Name, and Notification Footer are used across requester-facing touchpoints such as:

  • public request tracking pages
  • requester update emails and supported mobile notifications
  • branded operational follow-up

This is the fastest way to make Infodeck feel like your operation instead of a generic system.

Real-World Example​

Brand Requester-Facing Updates​

Situation: You want requesters to see your own company identity on public tracking pages and notifications.

Solution:

  1. Go to Settings gear → Company Profile
  2. Upload your Company Logo
  3. Update Company Name
  4. Add a short Notification Footer
  5. Click Save Change

Result: Public tracking and requester communications carry your organization identity more consistently.

Need help? Contact Infodeck Support

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