Initialize Default SLA Templates

POST 
/organizations/:organizationId/sla-templates/initialize

Initialize default SLA templates for the organization (creates Emergency, High, Medium, Low priority templates)

Request

Path Parameters

organizationId stringrequired

Organization ID

Responses

200

application/json

Schema

Schema

data object[]required
Array of SLA templates
Array [
id stringrequired
organizationId stringrequired
name stringrequired
description stringrequired
isActive booleanrequired
isDefault booleanrequired
isCustomized booleanrequired
priorities objectrequired
createdAt numberrequired
updatedAt numberrequired
]

Example (from schema)

{
  "data": [
    {
      "id": "string",
      "organizationId": "string",
      "name": "string",
      "description": "string",
      "isActive": true,
      "isDefault": true,
      "isCustomized": true,
      "priorities": {},
      "createdAt": 0,
      "updatedAt": 0
    }
  ]
}

Example

{}

401

The request has not permission.

application/json

Schema

Schema

error stringrequired

The request has not permission.

message stringrequired

The request has not permission message.

Example (from schema)

{
  "error": "string",
  "message": "string"
}

Example

{
  "error": "Unauthenticated",
  "message": "Authentication is required and has failed or has not yet been provided."
}

403

The request has not permission.

application/json

Schema

Schema

error stringrequired

The request has not permission.

message stringrequired

The request has not permission message.

Example (from schema)

{
  "error": "string",
  "message": "string"
}

Example

{
  "error": "Forbidden",
  "message": "Access to the requested resource is forbidden."
}

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